My order is missing an item, what should I do?

We're sorry to hear that you are missing an item from your order. Please contact our Customer Care Team with a clear image of your delivery note, the packaging box you received and any other items that were inside the box, so that we can help resolve this for you.

Please note: If you have ordered a large amount of items or one of our larger products (eg. a bin or an ironing board), your items may arrive in 2 separate parcels and be delivered on separate days.